[YOUR_COMPANY]. ("us", "we", or "our") operates [YOUR_DOMAIN] (the "SERVICE").
This document describes the information that we collect about you, how it is used and shared, and your rights regarding it.
We want you to know that when you use our SERVICE you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Statement describes the information we collect about you, how it is used and shared, and your rights regarding it.
Data Collection
All the information that we hold about you is provided to us by yourself when you use our SERVICE. We will tell you why we need the information and how we will use it.
Resume Data & AI Processing
To provide resume tailoring, we collect and store the resume content you upload or enter (your "Fact Bank") and the tailored resumes you generate. This may include personal data such as your name, contact details, work history, education, and skills.
- Encryption at rest: your Fact Bank and saved applications are encrypted in our database.
- AI sub-processor: to generate tailored resumes and analyze job descriptions, the relevant text is sent to OpenAI's API. OpenAI processes this data to return results and, per OpenAI's API policy, does not use API data to train its models. We request zero-data-retention where available and operate under a Data Processing Agreement.
- Retention & deletion: your resume data is retained while your account is active and is deleted when you delete the data or close your account. You can request deletion at any time (see Your Rights below).
Our Lawful Basis for processing your information
The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so.
Our Lawful Basis is: performance of a contract to deliver our SERVICE to you and our Legitimate Interests are where you are a customer of our SERVICE; processing for direct marketing purposes, or to prevent fraud; and processing necessary to ensure network and information security, including preventing unauthorised access.
We use your information to:
- Provide you with access to our Service.
- Process payments.
- Direct your enquiries to the appropriate customer support staff.
- Investigate and address your concerns.
- Communicate with you about products, services, promotions, studies, surveys, news and updates relating to our service.
- Process promotions/competitions, including prizes, and send you information about our services.
- Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law.
Your Rights
The General Data Protection Regulation gives you specific rights around your personal data. You have the right to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies, you can ask us to stop sending you emails, or in some circumstances ask us to stop processing your details.
Accessing and Correcting Your Information
You may request access to, correction of, or a copy of your information by contacting us at privacy@[YOUR_DOMAIN]
Cookies
Ordinary use of the website does not use cookies. We do not store any personal information, nor do we track you with first or third-party cookies.
We reserve the right to update our Privacy Statement at any time. Any changes will be posted to this page.